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HR Centre

Case Study – Employee Surveys

Employee surveys are a good way to get feedback about how your employees feel working for your business.

They help you to engage with your team by giving them a voice and help you target where best to invest your efforts going forward. Employees usually give feedback anonymously for a better quality of information. Surveys can be used as a stand alone or in conjunction with other management tools to gain a fuller picture.

One of our clients The Oxford Trust, promoters of science throughout Oxfordshire, is a good example of how using employee survey information can assist sustainable growth. The Trust was keen to ensure it was best-placed to move forward and continue its rapid growth, while at the same time meeting its obligations to current employees. There were specific concerns around recruitment and retention of employees. The CEO had been asked to prepare a report for the Board of Trustees on this matter.

Solution

Working closely with the CEO, we identified and recommended an approach to understand where the organisation was currently. This included conducting an employee survey to obtain both general and specific feedback on areas of concern. Using our existing survey library we recommended and agreed with the Trust which questions would be sent out to employees; which meant we were then able to run the survey remotely, gather and analyse the data.

Results

The CEO was presented with a Board ready comprehensive report, summarising the existing situation, in context with other UK employers as well as identifying solutions for all areas where improvements would be beneficial.

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