Employee Engagement – what is it and how to achieve it.
The Employee Perspective
Employee engagement is getting up in the morning thinking, “Great, I’m going to work. I know what I’m going to do today. I’ve got some great ideas about how to do it really well. I’m looking forward to seeing the team and helping them work well today”.
It’s about understanding one’s role in an organisation, and being sighted and energised on where it fits in the organisation’s purpose and objectives. Having a clear understanding of how an organisation is fulfilling its purpose and objectives, how it is changing to fulfil those better, and being given a voice in its journey to offer ideas and express views that are taken account of as decisions are made.
Employee engagement is about being included fully as a member of the team, focussed on clear goals, trusted and empowered, receiving regular and constructive feedback, supported in developing new skills, thanked and recognised for achievement. Engaged organisations have strong and authentic values, with clear evidence of trust and fairness based on mutual respect, where two-way promises and commitments – between employers and employees – are understood and fulfilled.
The Employer Perspective
Employee engagement is about positive attitudes and behaviours leading to improved business outcomes, in a way that they trigger and reinforce one another. It’s about your employees feeling pride and loyalty working for your organisation, being a great advocate of the organisation to your clients, users and customers, going the extra mile to finish a piece of work.
Employee engagement is about drawing on your employees’ knowledge and ideas to improve your products and services, and be innovative about how you work. It’s about drawing out a deeper commitment from your employees so fewer leave, sick absence reduces, accident rates decline, conflicts and grievances go down, productivity increases.
Employee engagement is about organisation actions that are consistent with the organisation’s values. It is about kept promises, or an explanation why they cannot be kept.
If you would like to know exactly what your employees think of your business and how they feel, an Employee Survey may be an option. To see an an example of how this might work read our Case Study.
So How Do We Achieve This?
Through our extensive Training and Development suite of courses SYLO Associates can work with you to ascertain what you need to do to achieve happy, engaged and productive employees. We pride ourselves in providing management and employee development, workplace training, learning interventions and apprenticeships. Employee Relations is paramount in achieving this communication between colleagues, increasing employee engagement and creating greater employee awareness of Your Brand. Providing a cohesive and inclusive workforce that can only help to improve your bottom line. The key to all this is good Leadership, read our article What Good #Leadership can Achieve to see what is possible.
For more information on this or other issues contact SYLO Associates.